Help

If you have any questions regarding your order, please consult our customer care center. If you still need help after consulting our help center, you can contact our customer care team by submitting a request ticket here.


When sending us a support request, please include your full name, order number, and any other relevant information to your question. This helps our customer care team answer your request as quickly as possible. 

Mainfactor Fulfillment
3500 Scotts Lane
Unit: B14
Philadelphia, PA 19129

 

customercare@mainfactorcommerce.com


(415)-322-0697


Customer Care Hours: Mon - Fri 9:00 am - 6:00 pm EST


Response times are 1-2 business days.

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